Troubleshooting

I deleted folders on my desktop but they are still showing up in Timyo.

If you have deleted a folder from your email account but it is still showing up in Timyo, syncing the folder list should properly remove it from Timyo. To do this: Open up the left menu navigation pane. ...

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Push notification support - iOS

Timyo supports background sync and polling for new messages for all accounts. Unlike push, polling does not notify you immediately when you receive a new message. Instead, it checks for new messages as often a...

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Gmail says I have too many connections.

If you are having syncing issues with your Gmail account, or if you receive notice from Gmail that you have "too many connections", there are some steps you can take to remedy this. Every app on each device tha...

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Inbox is not loading

Timyo application relies on standard IMAP protocol to discuss with email provider server. To benefit from Timyo functionalities, IMAP communication should be allowed on your account. Otherwise, after registrati...

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I can’t archive messages. When I try, I get a message saying that Timyo can’t access my Gmail/All Mail folder. How can I fix this?

This message is more than likely due to your Gmail folder settings. To fix it: Open settings within Gmail (not the app), and click on the "Labels" tab. On the left hand column, you will see all of you...

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